BambooHR Data at Work

With our rate of hiring, you don't have time to go googling or looking at a video tutorial. The fact that we have somebody to talk to and give us practical solutions really quickly is invaluable. Their customer service is second to none.

Melissa SheedyDirector of Human Resources at The Land Development Agency Ireland

The working relationship with Grouper has been fantastic. Our account manager is friendly, accommodating, and approachable. Their knowledge and expertise has been great and there is great reassurance that I can let the system do what it's meant to do. It's taken a lot of pressure off our team.

Melissa SheedyDirector of Human Resources at The Land Development Agency Ireland

The implementation all went well. Grouper was always responsive and our account manager is diligent and on the ball, and flexible in terms of the time and help they've provided us. Even now that the system is established, any time we send an email or have a query, they'll more than likely be back within the hour.

Aoife SmallHR Business Partner at Amundi

It would be difficult to find a replacement system of the quality and accessibility that we found, for the price and the ease of implementation. Grouper is absolutely an upgrade on what we had before. Interactions are as frequent as we need them, and our contact is typically flexible to have quick calls to discuss. That availability is helpful.

Aoife SmallHR Business Partner at Amundi

In a lot of transactions, the seller isn't involved in the transformation. Moji is quite unique in his field because he gets into the mind of the HR practitioners but he also understands the business, and he's also very technical. He can dial it up to where he needs to be. It was the best in class package.

Ciara ByrnesHead of HR at FFH Management Services

Systems come and go and people can work through handovers but there's something very unique about how passionate and capable Moji is. He's been in the office and he's met and trained everybody. That level of consulting, you don't find everywhere.

Ciara ByrnesHead of HR at FFH Management Services

Up to 85% of our working week was taken up with handling recruitment, contracts and offer letters. Now, I would say our admin burden is down by 40% because we're not hunting through email after email.

Jan GlynnHead of HR at PJ Hegarty

It's the customer service that they've excelled in. I was surprised that you could email a specific individual with an issue. The minute we have any query, he's back the quickest I've ever seen. And it's always solved. There's none of what you see with many other providers where the provider emails you with a generic response or there's no flexibility.

Karen DavisHead of People at Electric Ireland Superhomes

At the very beginning, the service level was very high. We had the chance to work together with our account manager, who was brilliant. He's so service oriented, and he wants to understand our needs and our issues. He's so quick: when I have a request he always responds immediately, and we are really happy.

Claudia SteingrubeHead of Human Resources at The Schneider Transport Group

With many vendors, reaching out for support often means receiving automated replies and waiting a week for a response. Even then, the replies can feel scripted. With Grouper, however, the support feels more personalised, and solutions are handled efficiently.

Stephen WillisPeople Projects and Operations Lead at Cluid Housing

It's hugely valuable. Our account manager is a good friend at this stage. He'll happily jump on a call to show a particular feature of the system or explain it step by step. I send an email in the morning and he is back in a couple of hours. It's great to have someone on a personal level you can interact with.

Cara McIntyreHuman Resources at ElectroRoute

Speed of response. They always tackle things very quickly. We're a large team, and we dream of making things a bit easier. Sometimes we come up with ideas that we think are achievable, so we always reach out to Grouper. I have all the information accessible, I don't have to go for a physical file or folder: everything is there on the platform. Priceless!

Claudine ValastroHR Business Partner at db Group, Malta

We've been with Grouper since 2019 and see them as a very close partner. We would also recognise that they understand our business.

Deirdre BreenHead of Human Resources at FlynnMC

Grouper were so supportive: anything we needed, they helped us with. They gave us demos for features like managing annual leave quotas, so it was just a matter of clicking a few buttons.

Karen DavisHead of People at Electric Ireland Superhomes

That's the beauty of dealing with a company like Grouper. We're a small SME and the kind of support that we need is exactly what we're getting.

Caroline McAniffHead of HR at Atomic

Grouper is very responsive and our account manager has great knowledge, and is able to give us ideas and show us how to utilise the system even more. The service has been very smooth: it's a big change, but the team has been very responsive and also good at sharing information.

Sorcha DoyleHR Generalist at Sherry FitzGerald

Grouper are based in Ireland so, from our perspective, it was a lot easier in terms of communication and the support we needed. They're very effective, they answer all our emails in a timely manner. They follow up and, if we need, they organise meetings to discuss issues, and they resolve them effectively.

Daniela DanaHR Manager at Griffith College

Our account manager was on the ball and really responsive. It's not a small task to move software systems so we were in contact quite a lot. He made sure I got what I needed back in time. I was kept in the loop, and the communication was very transparent so I always knew what was happening.

Janet O'SullivanHead of People Operations at UX Design Institute

Grouper helped us to navigate a difficult time in the best possible way, as a kind of translator for the system.

Anne HerbertHR Manager at LSG Group

I feel like if I need to reach out and speak to our Account Manager, he'll try his best to find a solution. He knows the system really well so his technical knowledge is really good. I feel that, by going to him, I get technical expertise and he tries to sort out other problems with the solution. Knowing that I've got Grouper to support us as a customer, makes me feel more reassured.

Katie WalkerGroup HR Director at Hochiki Group

What makes Grouper stand out to me is, we jump on a call and we have the chance to overcome that barrier in communication you can get with emails, or sending tickets to be resolved.

Daniela DanaHR Manager at Griffith College

We've always dealt with a personal point of contact at Grouper, who was very hands-on, especially in the early stages.

Sorcha DoyleHR Generalist at Sherry FitzGerald