Help Centre
Answers, guides, and support for BambooHR customers.
Getting started
New to BambooHR? Our onboarding guides walk you through setting up your account, importing employee data, configuring permissions, and running your first report. Contact your dedicated onboarding specialist or reach us through our contact form.
HR Data & Reporting
Learn how to build custom reports, schedule automated report delivery, and use BambooHR's analytics dashboard. Our library includes step-by-step video tutorials for every report type.
Payroll (US & Canada only)
BambooHR Payroll is available to customers in the United States and Canada. For help with payroll setup, tax filing, and pay run processing, contact us through our contact form and our payroll specialists will assist you.
Integrations
BambooHR connects with 125+ tools including Slack, Google Workspace, Microsoft 365, and leading payroll providers. For integration troubleshooting, visit the Integrations page or reach us through our contact form.
Account & billing
For questions about your subscription, invoices, or upgrading your plan, contact your account manager or reach us through our contact form. Billing enquiries are handled within one business day.
Data & security
BambooHR is SOC 2 Type II certified and GDPR compliant. For questions about data exports, deletion requests, or security documentation, contact us through our contact form.
Contact support
Our award-winning support team is available Monday to Friday, 7am–5pm Mountain Time (US) and 9am–5pm GMT (UK & Ireland). Reach us through our contact form or via live chat inside your BambooHR account.
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