GROUPER AND BAMBOOHR
Your European BambooHR partner
Grouper is BambooHR's certified implementation partner for Ireland, the UK, and Europe. We implement, migrate, train, and support organisations from first conversation to long-term success. One accountable team, no handoffs, no ticket queues.
MOVING TO BAMBOOHR
Seven reasons organisations make the switch
Your current system
Current limitations
With BambooHR
Modern, intuitive, complete
Estimate your time and cost savings
This is an illustrative estimate only, based on the assumptions you set above (around 65% of manual admin time recovered through automation). It excludes turnover reduction, faster hiring and compliance savings, and is not a guaranteed figure. Book a discovery call for a precise assessment of your organisation.
BUSINESS REQUIREMENTS ALIGNMENT
Why BambooHR is the right fit for your organisation
BambooHR addresses every core requirement, from day-to-day HR administration through to strategic people management.
Multi-entity support
One platform for multiple entities or business units. Each retains clean data separation whilst HR operates a single system with group-level reporting and no duplication.
Headcount pricing
Headcount is priced at group level. No per-entity licence overhead, no duplication of employee records, and no split administration between separate systems.
Recruitment and applicant tracking
Integrated ATS with job board publishing, candidate pipelines, automated communications, and offer management. New hires transition directly from the candidate record into the employee profile.
Performance management
Structured review cycles, goal setting and tracking, 360-degree feedback, and employee development plans. Managers and employees work within one connected performance workflow.
Leave and absence management
Online leave requests, automated approval workflows, leave balance visibility, and a shared team calendar. Employees and managers access everything from desktop or mobile without contacting HR.
Employee self-service
Employees update their own personal records, submit requests, and access documents without contacting HR. Managers approve requests in real time, reducing administrative overhead.
Custom fields and configurable workflows
HR builds and adjusts custom employee fields, approval chains, and process templates without raising a support ticket. Configuration changes can be made independently at any time.
Employee surveys and engagement tools
Built-in eNPS surveys, pulse check-ins, and wellbeing tracking surface employee sentiment. Results feed directly into HR dashboards for review and action by the leadership team.
Open APIs and integration capabilities
BambooHR connects to payroll systems, Microsoft 365, Azure Entra ID, finance, and business intelligence tools via open API and an extensive Marketplace of pre-built application integrations.
Modern user experience
A clean, consumer-grade interface designed for employees as well as HR administrators. Full mobile accessibility on iOS and Android means employees engage with HR processes from any location.
KEY FEATURES, EXPLORED
Everything your HR team needs, set up by Grouper
Choose an area to see what BambooHR delivers and how Grouper configures it around your organisation.
One secure record for every employee, configured by Grouper to match how your organisation actually works.
- A single source of truth for personal details, contracts, documents, and history
- Custom fields and approval workflows your HR team can adjust without raising a ticket
- Role-based permissions so each person sees only what they should
- A full audit trail of every record change for compliance and peace of mind
- Secure document storage with EU data residency available for European entities
WHAT'S NEW IN BAMBOOHR
AI at the core, and a platform that keeps evolving
Core HR, records, and time off in one system.
Hiring, onboarding, performance, and reporting added.
An AI-assisted platform that acts on your people data.
Ask BambooHR
A built-in AI assistant: ask plain-language questions and get instant answers drawn from your HR data and policies.
A redesigned experience
A refreshed, faster interface that makes everyday HR tasks simpler on both desktop and mobile.
Smarter hiring
Job pipelines, automated candidate emails, and disqualifying questions to speed up recruitment.
Deeper performance
360 feedback and structured 1:1s to support continuous growth conversations.
IMPLEMENTATION AND NEXT STEPS
Implementation runs in four phases with Grouper
Weeks 1-2
Discovery and setup
Requirements, account configuration, fields, and permissions.
Weeks 3-4
Data migration
Employee records imported, validated, and signed off.
Weeks 5-8
Modules and training
Hiring, onboarding, and performance configured. Teams trained by role.
Week 9+
Go-live and support
Launch to your users with ongoing Grouper hypercare and named account management.
PLAN YOUR ROLLOUT
How long would your implementation take?
Select your company size and complexity to see an indicative phased timeline. Every project is confirmed during discovery, so treat this as a planning guide rather than a fixed date.
Estimate your implementation timeline
Indicative project length: 15 weeks
Discovery & setup
Weeks 1-3Requirements gathering, account configuration, fields and permissions, mapped to how your organisation actually works.
- Kickoff and requirements workshop
- Account and permission structure
- Configuration plan signed off
This is an indicative phased timeline based on the company size and complexity you selected. Actual timelines vary with data quality, integration scope and internal availability, and are confirmed during discovery, not guaranteed in advance.
MAKING THE DECISION
Buying direct vs implementing through Grouper
The BambooHR licence costs the same either way. The difference is everything wrapped around it.
| Buying direct from BambooHR | Implementing through Grouper | |
|---|---|---|
| Implementation | Self-led or standard onboarding | Structured, wave-based delivery led by a specialist team |
| Support | Shared, overseas ticket queue | A named local account team, same-day response |
| Training | Role-based training for HR, managers and employees | |
| Integrations | Self-configured via the Marketplace | Scoped, configured and tested by Grouper |
| Gap assessment | Structured review with a prioritised remediation backlog | |
| Customer success | Standard account management | Dedicated account manager and quarterly reviews |
| Project management | Dedicated project manager across the full delivery | |
| Optimisation | Ongoing configuration reviews as your organisation changes | |
| Local expertise | Central Utah-based team | Local team across Ireland, the UK, Europe and MEA |
| Cost | Standard BambooHR licence pricing | Same licence pricing, with local services included |
SERVICES FROM GROUPER
A complete service wrapped around the platform
01
Implementation and configuration
BambooHR set up wave by wave, configured to your structure, workflows, approval routes, and permission groups. Each phase delivered and signed off before the next begins.
Core delivery
02
Migration and data quality
Records cleansed, mapped, and migrated from your current systems, then validated by your team. Everyone works from one trusted source of truth from day one.
Data integrity
03
Training and change management
Role-based training and a clear adoption plan that brings people with you, not just the system. Delivered by wave, tailored by team, and reinforced post go-live.
People adoption
04
Ongoing support and account management
A named account team for day-to-day support, quarterly reviews, and new feature enablement. A single accountable partner across the full lifetime of your platform.
Long-term value
05
Gap assessment and remediation
A structured review of your current HR processes and data, with a prioritised plan to close gaps before and after go-live. Delivered by advisers, not just implementers.
Advisory-led
OUR SERVICES
Real support. Real results. Real transformation.
Grouper is a technology consultancy, not only a BambooHR reseller. We manage complex technology projects, deliver secure digital governance, and lead user-friendly IT change, so BambooHR sits within a full service portfolio wrapped around your organisation.
Expert Technology Project Management
HR Management Software Implementation
Deployment of HR software solutions to streamline your employee data management, recruitment, and performance tracking.
Integration of HR Systems
Ensuring your different HR tools and platforms work cohesively, providing a unified experience and accurate data flow.
IT Implementations
Seamless deployment of new IT systems tailored to enhance your business operations.
ERP (Enterprise Resource Planning) Solutions
Integration of core business processes into a unified system for improved efficiency and data consistency.
Cloud Migrations
Transition of your IT infrastructure and applications to the cloud, ensuring scalability, security, and cost-effectiveness.
IT Service Desk
Providing outsourced IT support to address and resolve your IT-related issues promptly, ensuring minimal downtime.
Comprehensive Digital Governance & Cyber Security
Risk Management
Identification and mitigation of potential IT risks to protect your assets and ensure business continuity.
Cybersecurity Measures
Implementation of protocols and tools to safeguard your digital assets against threats and unauthorised access.
Data Protection & GDPR Compliance
Ensuring personal and sensitive data is handled in compliance with regulations, maintaining your customers' trust and avoiding legal repercussions.
Security Audits
Comprehensive evaluations of your IT systems to identify vulnerabilities and recommend enhancements.
Gap Assessments
Analysis to identify discrepancies between your current IT capabilities and desired standards, providing a roadmap for improvement.
Governance Frameworks
Development of structures and policies that guide your IT decision-making, aligning technology initiatives with business objectives.
Assurance
Ongoing validation that your IT systems, controls, and processes are operating effectively and in alignment with compliance standards and organisational goals.
Data Documentation
Organised recording of your data processes, structures, and policies to ensure clarity, consistency, and ease of management.
Seamless Technology Change Management
HR IT Transformations
Overhauling HR technology systems to modernise your processes and improve employee experiences.
IT Culture Change Initiatives
Strategies to shift your organisational culture towards embracing new technologies and digital workflows.
Change Management for IT Transformations
Structured approaches to transitioning individuals and teams to adopt new IT systems and processes effectively.
HR Information System Implementation (HRIS)
HR Data & Reporting
BambooHR is your all-encompassing hub for data management, offering immediate, ready-made reports, automated processes, and comprehensive analytics to support and propel you forward.
Hiring & Onboarding
BambooHR streamlines recruitment, enabling swift identification and engagement of top talent. An advanced applicant tracking system with proactive onboarding ensures an engaging experience for candidates and enriching first days for newcomers.
Employee Experience & Performance
A robust organisational culture is built on heeding employees and fostering their growth. BambooHR provides resources to collate feedback, enhance staff contentment, and nurture your team's development.
Payroll, Time & Benefits
BambooHR provides an integrated solution for managing payroll, tracking hours worked, and overseeing benefits enrolment from one unified platform, removing duplicate data entry and manual approvals.
WHY OUR CUSTOMERS CHOOSE US
The reasons organisations stay with Grouper
Personalised Support
Rapid, personalised, and proactive support from dedicated Grouper account managers.
Efficiency & Time Saving
Customers consistently report significant reductions in administrative workload and improved operational efficiency across their organisations.
Customisation & Integration
Clients trust us to handle complex migrations, system customisations, and seamless integrations tailored to their specific needs.
User Experience
An intuitive interface and ease of use, so HR teams and employees adopt and engage with the system from day one.
Scalability
A proven ability to scale across teams of all sizes and locations, from local SMEs to global enterprises.
Included at no additional cost
A complete white glove service, all in one engagement
When you acquire your BambooHR platform through Grouper, the subscription price is the same as acquiring your licences directly from BambooHR's Utah team. Everything below is delivered by certified European specialists at no additional cost.
Commercial and regulatory
Local European agreements that keep procurement and compliance simple.
- Pricing aligned with BambooHR's standard subscription
- Pay in your local currency, with local taxation and invoicing
- Master Subscription Agreement and Standard Contractual Clauses
- SOC 2 and security documentation
- GDPR and European data privacy compliance
- European and Irish data residency options where applicable
Implementation and project delivery
A certified, transparent programme from discovery through to go-live.
- Certified project manager assigned throughout
- Agile project delivery methodology
- Dedicated project management platform with full transparency
- Governance, reporting and milestone tracking
- Implementation advisory and best practice guidance
Data migration
Clean, validated people data so the platform is trusted from day one.
- Data validation and quality assurance
- Employee data cleansing guidance
- Data import and migration assistance
- Migration testing and verification
Training and enablement
Practical, role-based training that drives lasting adoption.
- HR administrator training
- Manager training
- Employee self-service training
- Two complimentary refresher sessions each year
Solution optimisation
We keep the platform improving as your organisation grows.
- Annual BambooHR gap assessment
- Best practice recommendations
- Process optimisation workshops
- Configuration improvement recommendations
Process automation
Manual HR admin turned into streamlined digital workflows.
- Automated onboarding and offboarding
- Asset management
- Employee lifecycle workflows
- Approvals and notifications
Document management
Secure, paperless HR records and signatures.
- Electronic document storage
- Electronic signatures
- Secure employee records
- Digital HR documentation best practices
Dedicated European support
One named team in your time zone, for the life of your platform.
- Dedicated account manager
- Microsoft Teams support with video and screen sharing
- Quarterly business reviews
- Platinum Support, Monday to Friday, 09:00 to 23:00 GMT
The Grouper difference
Acquiring your BambooHR platform through Grouper gives you the best of both worlds: the same subscription price, with significantly more value than acquiring your licences directly from the Utah team.
- Local European commercial and legal agreements
- European implementation specialists
- Certified project management
- Complimentary implementation, migration and training
- Complimentary Platinum Support and account management
- Faster implementation and higher user adoption
- Reduced project risk
- A long-term strategic HR technology partnership
DIFFERENTIATORS
Why this proposal stands apart
Single accountable team
We own delivery and support end to end, so there is one team to rely on.
EU-region hosting and data care
Encrypted, access-controlled data, hosted in the EU region where available.
No payroll lock-in
Payroll stays out of scope, so you keep freedom of choice and avoid unnecessary lock-in.
Multi-language support
English, French, German, and Spanish are fully localised, with further languages available.
Proven methodology
A repeatable, wave-based delivery model that lowers risk and delivers value early.
Ongoing local support
Support continues after go-live with our local team as your single point of contact.
PROOF, NOT PROMISES
Organisations that chose Grouper, not a generic reseller
These are local teams we implemented, migrated, and still support today. One accountable partner, measurable outcomes.
Real EstateSherry FitzGerald
HR simplified across 100+ offices, with same-day support and automated approvals.
Read story
EducationGriffith College
People records unified for a 1,000-strong workforce across four campuses.
Read story
Nonprofit & NGOsClúid Housing
Probation tracking cut from a two to three day task to minutes.
Read story"With Grouper, the support feels personal and solutions are handled efficiently. One responsive team that knows our account, with a human touch, not an overseas ticket queue."
SECURITY AND DATA PROTECTION
Enterprise-grade protection for global people data
Physical infrastructure
State-of-the-art data centre with biometric authentication, key-card access controls, and 24/7 video surveillance. A dedicated network operations centre is staffed around the clock.
Network and application security
System designed from the ground up with security in mind. Encrypted data in transit and at rest, regular penetration testing, and intrusion detection systems.
Access control
Single sign-on (SSO), multi-factor authentication (MFA), and custom permission groups, so every employee sees exactly what they should and nothing more.
Privacy and GDPR
GDPR-aligned data handling with configurable retention policies, a full audit trail of every record change, and EU data residency available for European entities.
COMPARING PARTNERS
Questions buyers ask before choosing Grouper
Grouper is BambooHR's authorised partner for Ireland, the UK, Europe, and MEA, and acquiring your BambooHR platform through us costs no more than acquiring your licences directly from the Utah team. The difference is one accountable local team that implements, migrates, trains, and supports you end to end. There are no handoffs between separate sales, delivery, and support functions, and no overseas ticket queue. You get the same licence price plus local services included.
Ready to move to BambooHR with Grouper?
One team, one accountable partner, from discovery through to long-term support. Schedule a workshop and we will show you exactly how BambooHR would work for your organisation.
