Grouper is BambooHR’s authorised partner for Ireland, the UK, Europe and MEA. White glove services included at no additional cost. Grouper is BambooHR’s authorised partner for Ireland, UK, Europe and MEA. Grouper: BambooHR’s authorised partner. Why Grouper
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Stage 1: Discover

Discovery and advisory that starts with your business, not the software

Every engagement begins with a structured discovery workshop. We understand your people, processes and goals first, then recommend the right HR technology and delivery approach.

Part of the Grouper customer journey: stage 1 of 12, Discover.

Most HR technology projects fail because they start with a product and work backwards. Grouper starts with your organisation. Our discovery and advisory stage gives you a clear, independent view of where you are, where you want to be, and the most direct route between the two.

As a European consultancy rather than a pure reseller, our advice is grounded in local employment practice, GDPR and the realities of running HR across multiple entities and countries.

Why Grouper

A European HR technology consultancy, not just a reseller

Grouper is an Irish company with consultants across Europe and the Middle East. We deliver the whole engagement, from first discovery workshop to long-term optimisation. BambooHR is one component of what we do.

European implementation partner

An Irish company with offices in London, Belfast, Dublin, Dubai and Kuwait, delivering across the region in your time zone.

Local specialist teams

Local consultants, accredited project managers, HR, technical, API, security and integration specialists on every engagement.

White glove service

Complimentary implementation, migration, training and Platinum Support, included at the same subscription price as acquiring your licences directly from BambooHR's Utah team.

Long-term account management

A named account manager, quarterly business reviews and a partnership that runs for the life of your platform.

100+European implementations
96%Customer satisfaction
5Offices across Europe and MEA
SilverEcoVadis sustainability rating

What the discovery stage delivers

Discovery workshop

A facilitated session that maps your current HR processes, systems, pain points and objectives with the people who live them daily.

Current-state review

An honest assessment of your HR operating model, data quality, compliance posture and technology landscape.

Opportunity map

The quick wins and strategic moves that will deliver the most value, prioritised and sequenced.

Recommendation

A clear, independent recommendation on platform, scope and delivery approach, with an indicative plan and investment.

The white glove engagement model

One end-to-end engagement, from discovery to continuous improvement

Grouper delivers the whole journey, not a single step. Select a phase to see what happens inside it and how it fits together.

Phase 1 of 5

Discover & assess

We understand your organisation, capture requirements and benchmark where you are today.

Weeks 1 to 2
  1. 1
    DiscoverA structured discovery workshop maps your current HR processes, pain points and goals.
  2. 2
    Business ReviewWe review your operating context, headcount, entities and growth plans across Europe.
  3. 3
    Requirements GatheringWe capture functional and technical requirements with the people who use the system daily.
  4. 4
    Gap AssessmentWe benchmark current state against best practice and surface the gaps, risks and quick wins.

Signature view

A target operating model for HR

Strategy beyond the platform, across people, process and technology. Select a dimension to explore how we help.

People

Capability and structure

We design how HR is resourced and led, with fractional expertise and leadership-transition cover where you need it.

  • Fractional HR partnership
  • Leadership transition
  • Talent and succession

What you walk away with

  • A documented current-state and target-state view
  • A prioritised opportunity and risk map
  • An indicative implementation roadmap and investment
  • A recommendation you can take to your board

Success measures we agree and baseline

We capture where you are today so improvement is provable, not assumed.

  • Target user adoption and self-service login rates
  • A data accuracy and completeness baseline
  • The hours of manual HR admin we aim to remove
  • Time to hire, onboard and complete key HR tasks
  • The reporting and compliance outcomes leadership needs

Frequently asked questions

Everything you need to know about discovery & advisory with Grouper. Still have a question? Speak with a consultant.

What actually happens in a discovery workshop?

We run a facilitated session with the people who use your HR processes daily, mapping current workflows, systems, pain points and objectives. It is a structured conversation, not a sales pitch, and it produces a shared picture of your current state before any technology is discussed.

Who from our organisation should take part?

We recommend involving your HR leadership, the HR administrators who run day-to-day processes, and someone from IT or operations who understands your systems. Where payroll, finance or multi-entity structures are in scope, we bring the relevant owners in too so nothing is missed.

How long does the discovery and advisory stage take?

For a single-entity organisation a focused discovery can be completed in a few sessions across one to two weeks. Larger or multi-country organisations are scoped over a longer period so we can properly map each entity and its local requirements.

Is the discovery workshop chargeable?

The initial discovery call is complimentary. A deeper multi-session discovery for complex or multi-entity organisations is scoped and agreed with you up front, so you always know what is included before we begin.

Do we need to have chosen BambooHR before we start?

No. Discovery is deliberately led by your needs rather than a product. As a consultancy first, we give an independent recommendation and will tell you honestly if BambooHR is not the right fit for your situation.

What deliverables do we receive at the end?

You walk away with a documented current-state and target-state view, a prioritised opportunity and risk map, an indicative implementation roadmap and investment, and a clear recommendation you can take to your board.

How does discovery handle GDPR and data protection?

Because we are a European consultancy, GDPR and local employment practice are part of the conversation from the outset. We review your data-protection posture and residency needs during discovery so compliance shapes the recommendation rather than being addressed after decisions are made.

How does this stage connect to the rest of the journey?

Discovery sets the foundation for HR technology consulting, gap assessment and solution design. The current-state view and opportunity map we produce feed directly into those later stages, so the whole engagement stays joined up rather than restarting at each step.

How do you measure whether the engagement is a success?

During discovery we agree and baseline the measures that matter to you, such as target user adoption, data accuracy, the hours of manual admin to remove, and time to complete key HR tasks. Capturing today's position means improvement can be proven later, not just assumed.

What if discovery shows we are not ready to implement yet?

That is a valid and useful outcome. If discovery reveals process, data or readiness issues, we will say so and recommend the groundwork to address first, so you invest in technology at the right moment rather than too early.

Where are your consultants based for discovery?

Grouper is an Irish company with consultants across Dublin, Belfast, London, Dubai and Kuwait, so discovery is delivered by a local team in your time zone. That means we understand your market, your employment practices and your language from the first conversation.

Real Support. Real Results. Real Transformation.

Trusted HR, delivered locally by Grouper

#1
G2 Leader for SMB HR software
34,000+
organisations run on BambooHR
2.9M+
employees use BambooHR every day
96%
customer satisfaction rating
100+
European implementations by Grouper
EcoVadis SilverSOC 2 Type IIGDPR-compliant EU data hosting

Let us show you what a European partner delivers

Talk to Grouper about discovery & advisory, or about a complete engagement from discovery through implementation, support and continuous improvement.

Contact us
Trusted across Ireland, the UK and Europe

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4.6★
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100%
Local support included