Grouper services

A complete HR technology engagement, led by one European partner

Grouper is an Irish company with consultants across Europe and the Middle East. We deliver the whole engagement, from first discovery workshop to long-term optimisation. BambooHR is one component of what we do.

The customer journey, end to end

Every service maps to a stage of one coherent journey, so you always know where you are and what comes next.

1Discover

2Assessment and Consultation

3Solution Design

4Implementation

5Integration

6Data Migration

7Training

8Go Live

9Managed Support

10Customer Success

11Continuous Improvement

12Strategic Advisory

Assess and design

Discovery & AdvisoryEvery engagement begins with a structured discovery workshop. We understand your people, processes and goals first, then recommend the right HR technology and delivery approach.HR Technology ConsultingWe help HR and IT leaders design the right operating model and technology strategy, then deliver it. Consulting is where the value is decided, long before configuration begins.Health Check & Gap AssessmentWhether you are pre-implementation or already live, our health check benchmarks your HR platform against best practice and gives you a prioritised remediation plan.Solution DesignBefore a single field is configured, we design the target operating model, the configuration and the integration architecture. Good design is what makes delivery predictable.

Implement BambooHR

Implementation MethodologyFlagshipImplementation is Grouper's strongest differentiator. Accredited project managers, local knowledge, European legislation, GDPR, security, governance and testing come together in one proven methodology that reduces project risk.BambooHR ImplementationAcquire your BambooHR platform through Grouper at the same price you would pay dealing directly with BambooHR's Utah team, and get a complete implementation programme included at no additional cost.Project ManagementFlagshipEvery implementation is run by an accredited, named project manager using recognised methodologies, professional artefacts and transparent governance.Data MigrationWe extract, cleanse, validate and import your people data with a rigorous, tested process, so BambooHR is accurate and reliable on launch day.Change ManagementTechnology only delivers value when people use it. Our change management brings communications, champions, readiness checks and training so your people embrace the new platform.TrainingWe train administrators, managers and employees in the way that suits each group, then keep skills fresh with complimentary refresher sessions.Go-Live SupportA controlled cutover runbook, final data loads, access checks and intensive hypercare mean you go live with confidence, not crossed fingers.

Integrate and analyse

API & Systems IntegrationFlagshipWe connect BambooHR to the rest of your stack through a well-architected integration layer: REST and Graph APIs, webhooks, middleware and custom integrations, all designed by certified specialists.Payroll IntegrationWe connect BambooHR to your payroll provider so employee, pay and change data flows automatically, accurately and on schedule, across every country you operate in.Microsoft 365 IntegrationWe connect BambooHR to Microsoft 365, Teams, SharePoint, Entra ID and the Power Platform, so HR lives where your people already work.Finance IntegrationWe connect BambooHR to your finance and ERP systems so headcount, cost centres, org structure and change data stay aligned across both worlds.Identity & SSO IntegrationWe connect BambooHR to your identity provider for single sign-on and automated provisioning, so the right people have the right access at the right time.Reporting & Business IntelligenceFlagshipWe build executive and HR dashboards, Power BI reporting and predictive analytics on your BambooHR data, so leaders can see headcount, turnover, absence, diversity and more at a glance.AI & AutomationFlagshipWe layer AI assistants, workflow and agentic automation, natural-language reporting and document intelligence onto BambooHR, so your team spends time on people, not paperwork.

Support and grow

Managed SupportKeep the platform running with local helpdesk support, admin-as-a-service and release management, backed by clear service levels and Platinum Support hours.Customer SuccessA named account manager, regular business reviews and a relationship built around your outcomes, so the value keeps growing long after go-live.Quarterly Business ReviewsA regular, structured review of adoption, configuration, service performance and outcomes, with a clear plan for the quarter ahead.Continuous ImprovementA prioritised backlog of enhancements, benchmarking and optimisation, worked through with you so the platform never stands still.Strategic AdvisoryBoard-level HR technology advisory, target operating-model design and fractional HR expertise, from advisers who act as an extension of your team.

Beyond individual services

See the operating model and integration architecture behind the services

Every service on this page sits inside a wider target operating model and connects to your stack through the same integration architecture.

TOMTarget Operating ModelCurrent state through continuous improvement
APIAPI and Integration ArchitecturePayroll, identity, finance and BI, mapped out

The white glove engagement model

One end-to-end engagement, from discovery to continuous improvement

Grouper delivers the whole journey, not a single step. Select a phase to see what happens inside it and how it fits together.

Phase 1 of 5

Discover & assess

We understand your organisation, capture requirements and benchmark where you are today.

Weeks 1 to 2

1
DiscoverA structured discovery workshop maps your current HR processes, pain points and goals.
2
Business ReviewWe review your operating context, headcount, entities and growth plans across Europe.
3
Requirements GatheringWe capture functional and technical requirements with the people who use the system daily.
4
Gap AssessmentWe benchmark current state against best practice and surface the gaps, risks and quick wins.

100+European implementations delivered

96%Average customer satisfaction

40%Less HR admin after automation

WeeksTypical time to go live

Authorised BambooHR partner

Why Grouper is more than a BambooHR reseller

Grouper is BambooHR's authorised partner for Ireland, the UK, Europe and MEA. You get the world's leading SMB HR platform, set up and supported by certified specialists on the ground near you, with white glove services included at no additional cost.

Same price, premium service

Acquiring your BambooHR platform through Grouper costs the same as acquiring your licences directly from BambooHR's Utah team. The difference is a white glove implementation, advisory and Platinum Support experience, with local support on demand, live video calls and hands-on training, included at no additional cost.

Implementation done for you

A certified project manager handles setup, data migration and configuration for your jurisdiction, so you go live faster and with confidence.

Real, local support

Talk to a named team in your timezone who knows your account, not an overseas ticket queue. Platinum Support in English across Ireland, the UK, Europe and MEA.

A partner as you grow

Training, annual gap assessments and people-tech advice as your organisation changes, so BambooHR keeps delivering long after go-live.

Talk to Grouper Why Grouper

Real Support. Real Results. Real Transformation.

Trusted HR, delivered locally by Grouper

G2 Leader for SMB HR software

34,000+

organisations run on BambooHR

2.9M+

employees use BambooHR every day

96%

customer satisfaction rating

100+

European implementations by Grouper

EcoVadis SilverSOC 2 Type IIGDPR-compliant EU data hosting

Already running BambooHR?Transfer account management to Grouper, same software, better support

Start with a discovery call

Tell us where you are and what you want to achieve. We will show you exactly how a European partner delivers the whole journey, from first workshop to continuous improvement.

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